Thank you for choosing Gift parcel! We are dedicated to providing you with high-quality custom gift products and ensuring a smooth delivery process.
Please read our shipping policy carefully for information about dispatch times, shipping charges, and other relevant details.
1. Processing Time
- All orders are processed within 2-3 business days of receiving your order.
- Please note that this processing time does not include weekends or public holidays.
- Orders are only processed and shipped after payment has been successfully confirmed.
2. Shipping Time
- After your order is dispatched, the typical shipping time is 5-6 business days, depending on your location within India.
- Shipping times may vary depending on your shipping address and the courier service used.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the size, weight of your order, and delivery location.
- The shipping cost will be clearly displayed during the checkout process before you complete your purchase.
4. Delivery Locations
- We currently offer shipping across India. We are working to expand our shipping services internationally in the future.
- We ship to the address provided during checkout. Please ensure that your address is accurate and complete to avoid delivery delays or issues.
5. Tracking Your Order
- Once your order has been dispatched, you will receive a tracking number and a link to track your shipment via email or SMS.
- You can use the provided tracking information on the courier’s website to follow the status of your order.
6. Delivery Issues
- While we strive to ensure timely delivery, Gift parcel is not responsible for delays caused by the courier or any unforeseen circumstances (e.g., weather, strikes, or local disruptions).
- If your order is delayed or you experience any issues with the delivery, please contact us at 7092820101, and we will assist you in resolving the matter.
7. Undeliverable Packages
- If a package is returned to us as undeliverable, we will contact you to confirm your shipping address. Additional shipping charges may apply if the address provided was incorrect.
- In cases where the delivery is refused or if the package is undeliverable due to your fault (e.g., incorrect address or non-availability), we are not responsible for reshipment costs.
8. Damaged or Lost Items
- Please inspect your order upon receipt. If you notice any damage or if the item is lost during shipping, contact us within 24 hours of receiving your package.
- In case of a damaged or lost item, please provide pictures of the damage or a description of the lost item, and we will work with the courier service to resolve the issue. A replacement or refund may be issued depending on the circumstances.
9. Courier Services
- We use reliable courier services to ensure your order reaches you safely. Some of the carriers we may use include [List of couriers you work with, e.g., DTDC, Blue Dart, India Post, etc.].
10. Shipping Address
- Please ensure that you provide the correct shipping address during checkout. We are not responsible for delays or non-delivery caused by incorrect address information.
- If there are any changes to your shipping address after you’ve placed an order, please contact us immediately at 7092820101. We will try to accommodate the change before shipping, but we cannot guarantee it.